At Airstream, we provide a comprehensive service to all of our customers, right from your initial enquiry.

We design our products, Airstream – C and Airstream – R, to meet your bespoke requirements, eliminating any delivery or installation issues.

We manufacture our products at our Bromsgrove HQ with high quality materials from trusted providers.

Once we’ve delivered your product, we will proceed with commissioning, where we test the equipment and ensure that everything is working as intended.

Once your equipment is up and running, we can provide maintenance for all of our products. For Airstream – R products, this will be an annual service, and for Airstream – C, a bi-annual service. This will include maintenance for sensors, filters, software updates, calibrations and component health checks.

Service and maintenance are essential for the longevity and efficiency of your equipment, without which you cannot guarantee that everything is functioning as intended. Our highly skilled and experienced service team will make sure that your equipment is running smoothly, minimising environmental and financial costs.

When you sign up for our 5-year service plan, all of our products come with a market-leading 5-year warranty. You can learn more about it here.

In the meantime, we provide our customers with 24/7 technical support. This includes remote monitoring and over air updates. You can learn more about that here

We also offer refurbishment services for all AHUs. Please get in touch for more information.

Customers frequently ask

WHAT IS THE TYPICAL LIFESPAN OF AIRSTREAM PRODUCTS?
HOW DO I CONTACT YOU IF I NEED SUPPORT OR HAVE AN ISSUE?

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